Privacy Policy

AA Live Scan Fingerprints (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of the personal information you share with us. This Privacy Policy outlines how we collect, use, retain, and protect your data when you use our fingerprinting services or visit our website, aalivescan.com.

1. Information We Collect

We collect limited personal information necessary to complete fingerprinting services as required by the California Department of Justice (DOJ), the FBI, or other authorized requesting agencies.

a. Information You Provide During Service

Full Name

Date of Birth

Address

Identification details (e.g., driver’s license or passport)

Social Security Number (if required by requesting agency)

Information from your Live Scan Request Form (ORI, job title, agency, etc.)

b. Website Information

When you visit our website, we may collect non-personally identifiable data via Google Analytics, such as:

IP address

Browser type

Pages visited

Time spent on site

While our website has a submission form, we do not store or retain any personal information submitted through it.

2. How We Use Your Information

Your information is used only to:

Perform and complete fingerprinting services

Submit fingerprints to DOJ, FBI, or other authorized agencies

Comply with legal recordkeeping requirements

Respond to service-related inquiries

We do not use your data for marketing or promotional purposes, and we do not sell or share your data for unrelated business purposes.

3. Retention of Information

We do not retain any fingerprint cards with personal data. All ink card fingerprints are returned to the customer upon completion.

As required by law, we securely retain completed Live Scan Request Forms for one year. After that, they are destroyed using secure shredding procedures. We do not store biometric or fingerprint image data.

4. Disclosure of Information

We may disclose personal information only:

To government agencies (such as DOJ, FBI, or authorized licensing boards) for fingerprint processing

If legally required to comply with a subpoena, law, or court order

We do not share your information with third-party marketers or unrelated vendors.

5. Payment Information

We do not accept online payments. Payments are made in person at our Santa Ana office via point-of-sale (POS) system or Square for mobile fingerprinting services. No credit card information is stored by us.

6. Data Security

We take data security seriously and implement appropriate safeguards, including:

Locked storage of paper Live Scan forms (retained only as required)

Secure shredding of forms after retention period

Limited access to personal information by authorized staff only

Secure systems for Live Scan transmission to DOJ/FBI

7. Your Privacy Rights

You may:

Request information about the data we hold related to your service

Request correction of inaccurate personal details

Request confirmation of deletion of your Live Scan Request Form after the required retention period

To make a request, contact us at the information below.

8. Children’s Privacy

Our services are intended for adults or minors with parental or legal guardian consent. We do not knowingly collect information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in legal requirements or service practices. Updates will be posted to our website with a revised effective date.

10. Contact Us

For questions or requests regarding this Privacy Policy, please contact:

AA Live Scan Fingerprints
1633 E 4th St #138
Santa Ana, CA 92701
(714) 486-2474
aalivescan1@gmail.com
aalivescan.com