FAQS

What Is A Live Scan?

Live scan fingerprinting is an electronic means of capturing ones fingerprints in order to process background checks with the California Department of Justice and/or FBI.

How Much Does A Live Scan Cost?

Unfortunately, there is no one price fits all for live scan services. In order to get the exact live scan cost we will need to be provided with the ORI number listed on the “Request for Live Scan Service” form, “Authorized Applicant Type” as well as the level of service. You can always call us for an exact quote and we will gladly walk you through the information we need to provide you with an exact live scan cost.

Government fees are as follows:

DOJ – $32
FBI – $17

* Additional fees may also be required (e.g., license or certification fees)
* Government fees may vary depending on the type of application.
*The fees shown above DO NOT include our rolling fee and is not a representation of the total cost.


How Long Does It Take for my Live Scan Fingerprints to be Processed?

Typically, it takes about 72 hours for your live scan fingerprints to be processed through the Department of Justice and/or FBI. However, there are some instances where it may take longer.  

Will I Receive My Results in the Mail?

In most cases you will not receive your background check results in the mail. Your background check will be processed through the requesting agency shown on the form. The main exceptions are live scans done for Record Review & Visa/Immigration at the Department of Justice level. On average, the results are delivered by mail in 1 to 3 weeks, but they may take longer. 

Does Your Office Provide FBI Background Checks?

Yes, we are one of the few live scan locations in Orange County capable of providing same-day FBI results! Our office is an approved FBI channeler. We provide electronic FBI fingerprint submissions as well as ink card fingerprinting services. FBI background checks are typically used for visa/immigration, personal reviews, student/work visa, foreign residency, etc.

The electronic FBI fingerprint service however, is only valid for U.S. citizens and permanent residents. By submitting your application to the FBI electronically, this significantly reduces the time results are available to you! Results can be ready in as soon as a couple of minutes to a few hours, or as long as 10 days, if choosing mail delivery. This live scan cost will depend on which level of FBI live scan you choose. 

What do I Need to Bring with Me?

Prior to visiting our office, be sure to have your “Request for Live Scan Service” form (provided to you by the agency asking you to complete the live scan), a valid I.D, and method of payment.

Do I Need an Appointment or Can I Walk-in?


Our office does everything on a walk-in basis. An appointment is never required! However, we strongly encourage customers to call prior to their visit to ensure someone is available and not attending to a mobile appointment. 

How Do I Check the Status of My Live Scan?

Clicking on the following link will take you to the DOJ website where you can check whether your live scan is “In Progress” or “Completed”. DOJ live scan status website: https://applicantstatus.doj.ca.gov/